Terms of use

Please read these conditions carefully before using this website (''the Site'').

In these conditions ''we'', ''us'' and ''our'' means Barclays Bank PLC and ''you'' means the person using the Site.

These conditions govern your use of the Site and by accessing the Site you agree to be bound by them.

Please note that all Barclaycard Business products and services are subject to separate conditions which govern their use.

We may change these conditions at any time without notice.

Use of Site

We may in our sole discretion terminate your access to or use of the Site for any reason, including without limitation where we believe you have not acted in accordance with these conditions.

Copyright

The entire content of this Site is subject to copyright with all rights reserved and the information on it is for your personal use only. You may not download, transmit or modify any part of the Site without prior permission. Barclaycard Business is a registered trade mark of Barclays Bank PLC.

Third Party Products and Services

Where we provide links to other people's sites we are not endorsing their products or services. Your use of these links is entirely at your own risk and we accept no responsibility or liability for the content, use or availability of these sites. We have not checked the content of these sites.

This Site may also contain some material provided by third parties and we accept no responsibility or liability for the accuracy of that material.

You may not link any other web-site to this Site without obtaining our prior written consent.

No Warranty

Although we have taken all reasonable care to ensure that the information provided on this Site is accurate, we give no warranties of any kind, express or implied, with regard to its accuracy or completeness.

No Liability

We will not be liable for any damages or direct or indirect loss in connection with your use of, or inability to use the Site or any failure or delay by us in performing our obligations. This includes any loss of profit, income or business opportunity together with any loss arising from any computer virus or system failure.

We may modify, withdraw or suspend the Site or any part of it without notice at any time.

Governing Law

English Law governs these conditions and you agree that the English Courts shall have exclusive jurisdiction to determine any matter or dispute arising out of this Site and these conditions.

This Site is designed for use in the UK. If you choose to access this Site from other locations it is your responsibility to comply with all applicable local laws.

Business Banking Code

Barclaycard Business subscribes to the Business Banking Code of conduct. The Code sets out the key commitments that we make to our customers.

Privacy Policy

Please read our Privacy Policy carefully before using this website.

Website Terms and Conditions

Please read the Terms and Conditions carefully before using this website.

The Electronic Commerce Directive

Barclays complies with the Electronic Commerce Directive.

The following applies to all transactions that are carried out with Barclays electronically.
Company name: Barclays Bank PLC
Registered office: 1 Churchill Place, London E14 5HP
Regulation authority: The Financial Services Authority (FSA)

Status Disclosure

Barclays Bank PLC is authorised and regulated by the Financial Services Authority
Registered in England number: 1026167

Find out more about the Financial Services Authority register of financial services firms.

Dealing With Your Complaints

We are committed to providing a high standard of service at all times. If you wish to lodge a complaint about any written communication or the service you have received, you may do so in person, in writing, by post, e-mail or telephone.

Full details of our complaint handling procedures.

Security

Some customers have been receiving an email claiming to be from Barclays advising them to follow a link to what appears to be a Barclays web site, where they are prompted to enter confidential information.

Barclays is in no way involved with this email and the web site does not belong to us.

Barclays does not send emails to customers requesting security or any other confidential information. Please do not reply to any such emails or follow any links to web sites claiming to be Barclays.

If you think that you've received a fraudulent email that looks like it's from Barclays, please delete them immediately - do not respond to them.

Other security alerts

Fraudsters are claiming to be working for Visa and have emailed Visa cardholders in tricking them to provide their ATM/Debit Card number and PIN.

This email is not from Visa and is an unauthorised website. Do not enter your personal details. This issue is currently under investigation and necessary action will be taken in order to close this website down.

No card company will ever make unsolicited contact with customers asking for card information or PINs.

Please do not respond to these requests for confidential information.